Don't make an excuse - Say Sorry
If you were wrong - Say Sorry
If you made a mistake - Say Sorry
If you made a mistake - Say Sorry
If it makes someone feel better - Say Sorry
If you feel guilty - Say Sorry
If you are sorry - Say Sorry
Whether its for being late or bumping into someone by accident or hurting someones feelings, whatever is said, as long as it is after the word 'Sorry', will be listened to more happily. This is because the person has been treated as a person of value, their feelings have been taken into consideration and you have shown them to be deserving of your respect and consideration.
Children can be so much better than adults at saying Sorry.
Maybe because they are not on the see-saw of gaining and losing status or power.
Maybe because they have so much practice while they are developing and learning.
Maybe because their egos haven't developed to adult proportions.
Acknowledging our misdemeanours is not something we should grow out of .
PS. According to the Washington Post (2011) an 'apology’s effectiveness depends largely on whether the offen[c]e is thought to be intentional or a mistake' and the likelihood of repetition!
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